Ability to build strong customer relationships via video conferencing and phone. Demonstrated technical and/or development expertise. Proficiency in Javascript, Node, or Python. Work closely with SignalWire Sales, Support and Product teams to provide best outcomes to your clients. Provide “white glove” experience to your clients. Stay up to date with new product features and help clients optimize their use of those products. Contribute to the creation of supplementary material and resources such as documentation and demos to support customers where needed. Provide technical support, code examples, and proof of concepts to clients to support them. Establish and maintain relationships with designated API and Cloud customers. Some travel required (5-10% annually, post pandemic). A successful candidate will be a self-starter with great communication, time management skills and programming experience. Your expertise will be put to work to help identify a customer’s needs, current technology and propose solutions. In this role, you will learn our products and industries we support. SignalWire is seeking a Technical Success Specialist to join the fast-paced Business Success team. 
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